We're proud to announce that Astrid Vera is a PCI Rockstar and Transportation Concepts’ Employee of the Quarter! Astrid always brings a great work ethic and positive spirit to our Lakeport satellite site every day. Her dedication behind the wheel helps the whole team succeed. In addition to Astrid’s regular routes, she serves as a Behind-the-Wheel Trainer. She helps new drivers feel confident under her patient and kind guidance. Riders frequently thank Astrid for her warm, professional service. She's incredibly… Continue reading →
Posts tagged "pci"
Astrid Vera: Transportation Concepts Employee of The Quarter & PCI Rockstar!
October 9, 2026
The 30th Annual San Clemente Car Show Was a Hit!
September 25, 2026
Those who attended the 30th Annual San Clemente Car Show had a wonderful time! And Parking Concepts made sure of it by quickly parking 180 cars with zero incidents. The event was a fun-filled and visually stunning success. We'll see you next year, San Clemente! Does your business need help managing or improving parking? Contact us today! 949-753-7525 [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/09/25130649/San-Clemente-Car-Show-PCI.mp4"][/video]
Today We Recognize Mark Ben Salah as a PCI Rockstar!
September 9, 2026
Today we recognize Mark Ben Salah for his consistent professionalism, positive attitude, intuitive collaboration, dedication, and overall drive for tackling hard work. Mark has proven to be a reliable, proactive team player who supports both PCI colleagues and the on-site client, strengthening communication, trust, and overall operational flow. Since Mark assumed responsibility for the Arrive Hollywood location, he has significantly improved operational standards and daily execution. His leadership has fostered a more organized and efficient work environment, with a continuous… Continue reading →
Lake Transit Authority Nominated for “Best of Lake & Mendocino”
August 28, 2026
We’re excited to announce that Lake Transit Authority has been officially nominated for “Best of Lake & Mendocino” in the Customer Service category! This nomination shows the impact we are making locally with the community. Supporters have taken the time to nominate us independently, as the public submits their favorite local businesses to recognize. Way to go team! [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/08/28091024/Lake-Transit-Authority-Nominated-Award-Post-1.mp4"][/video]
Carlos Romero is a PCI Rockstar!
August 26, 2026
Join us in celebrating PCI Rockstar Carlos Romero for his exceptional service and dedication to our clients and their guests. Thank you, Carlos! Carlos Romero is a phenomenal valet attendant at The Mart in San Francisco. He was recently complimented by a guest for being “a wonderful attendant who is extremely helpful with parking, giving directions, and answering local questions. The guest added, “Carlos really goes above and beyond to assist, and it is so appreciated. It’s nice to know… Continue reading →
Michael Rankin Recognized at Ontario International Airport
August 11, 2026
Knowing the ins and outs of the airport comes with the job for Rankin. At some point every shift, someone hops on his bus with a question that has nothing to do with the route. Usually it’s, ”Which airline is in which terminal?” Rankin spent 30 years as a tour bus driver before joining ONT, and he says great customer service comes first, no matter the route. "Talking to people is the best. It's fun," he said with a warm… Continue reading →
Alice Lombardi: Employee of The Quarter & PCI Rockstar
July 14, 2026
We are proud to recognize Alice Lombardi as a PCI Rockstar AND our Employee of the Quarter. Alice is the absolute definition of a model employee who consistently sets a high standard for our entire team. Alice has been doing an outstanding job driving for PCI in Lakeport, CA since 2019. Such a great job, in fact, that a rider contacted us to say: “She is *by far* my favorite bus driver. Not just in Lakeport, but from all over… Continue reading →
Kaalon Williams is PCI Municipal Services Employee of The Year!
May 5, 2026
Congratulations to Kaalon Williams for being selected as PCI's Municipal Services Employee of The Year! The talent, the drive, the right attitude: Kaalon brings it all. We're so lucky to have her on our team! Here's what her manager, Lonnie Zingula, had to say about her: “Now in her third year as a Parking Enforcement Officer, Kaalon has shown great growth and plays a key role in training new team members. She is my most productive officer and a valuable… Continue reading →
10 Year PCI Anniversary: Erwin Andaya
April 14, 2026
Erwin joined PCI as an attendant at LA Times Garage back in 2016, and from day one he gave everything to ensure our customers received the best service. His dedication paid off quickly, and within a year he was promoted to Office Manager. Erwin has poured his heart into delivering outstanding customer service and because of this, he has earned the respect of everyone at PCI. Whether he’s working with monthly regulars or first-time visitors, every customer gets Erwin's very… Continue reading →
ROCKSTAR: Fernando Beltran
March 27, 2026
Parking Concepts is proud to recognize Fernando Beltran for his consistent and reliable hard work over the years and his recent handling of an incident at Garage 7 in Riverside, California. When a parking guest decided to break the arm of an exit gate instead of paying for parking, Fernando was able to obtain the vehicle and individual’s information so that they will be held responsible for the repairs. It’s not easy handling tough situations like this, but Fernando carried… Continue reading →