We're proud to announce that Astrid Vera is a PCI Rockstar and Transportation Concepts’ Employee of the Quarter! Astrid always brings a great work ethic and positive spirit to our Lakeport satellite site every day. Her dedication behind the wheel helps the whole team succeed. In addition to Astrid’s regular routes, she serves as a Behind-the-Wheel Trainer. She helps new drivers feel confident under her patient and kind guidance. Riders frequently thank Astrid for her warm, professional service. She's incredibly… Continue reading →
Posts about Employee Appreciation
Astrid Vera: Transportation Concepts Employee of The Quarter & PCI Rockstar!
October 9, 2026
The 30th Annual San Clemente Car Show Was a Hit!
September 25, 2026
Those who attended the 30th Annual San Clemente Car Show had a wonderful time! And Parking Concepts made sure of it by quickly parking 180 cars with zero incidents. The event was a fun-filled and visually stunning success. We'll see you next year, San Clemente! Does your business need help managing or improving parking? Contact us today! 949-753-7525 [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/09/25130649/San-Clemente-Car-Show-PCI.mp4"][/video]
Quick Thinking, Fast Action: PCI Team Stops Car Fire Before It Spreads!
September 18, 2026
PCI team members Susana Polanco, Jorge Cruz, and Nicholas Barrientos recently showed incredible awareness and quick thinking! The trio noticed a parked vehicle with visible flames coming from the engine compartment and took the correct steps to resolve the situation. Without hesitation, the team grabbed two extinguishers and quickly worked to put out the fire. The site supervisor immediately contacted the Fire Department as well. Upon arrival, they opened the hood to ensure there were no remaining flames. Thanks to… Continue reading →
Nicolle Judge Wins NPA 2026 Women In Parking Impact Award!
September 16, 2026
Congratulations to PCI's Director of Customer Experience, Nicolle Judge, on winning the NPA 2026 Women In Parking Impact Award! This prestigious industry award recognizes the parking professional most dedicated to advancing women in leadership, fostering inclusion organization-wide, and demonstrating commitment to diversity and employee development. Way to go, Nicolle! We’re proud to have you on our team. [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/09/16085311/Nicolle-Judge-Wins-NPA-Impact-Award-1.mp4"][/video]
Today We Recognize Mark Ben Salah as a PCI Rockstar!
September 9, 2026
Today we recognize Mark Ben Salah for his consistent professionalism, positive attitude, intuitive collaboration, dedication, and overall drive for tackling hard work. Mark has proven to be a reliable, proactive team player who supports both PCI colleagues and the on-site client, strengthening communication, trust, and overall operational flow. Since Mark assumed responsibility for the Arrive Hollywood location, he has significantly improved operational standards and daily execution. His leadership has fostered a more organized and efficient work environment, with a continuous… Continue reading →
Lake Transit Authority Nominated for “Best of Lake & Mendocino”
August 28, 2026
We’re excited to announce that Lake Transit Authority has been officially nominated for “Best of Lake & Mendocino” in the Customer Service category! This nomination shows the impact we are making locally with the community. Supporters have taken the time to nominate us independently, as the public submits their favorite local businesses to recognize. Way to go team! [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/08/28091024/Lake-Transit-Authority-Nominated-Award-Post-1.mp4"][/video]
Carlos Romero is a PCI Rockstar!
August 26, 2026
Join us in celebrating PCI Rockstar Carlos Romero for his exceptional service and dedication to our clients and their guests. Thank you, Carlos! Carlos Romero is a phenomenal valet attendant at The Mart in San Francisco. He was recently complimented by a guest for being “a wonderful attendant who is extremely helpful with parking, giving directions, and answering local questions. The guest added, “Carlos really goes above and beyond to assist, and it is so appreciated. It’s nice to know… Continue reading →
PCI Rockstars: Monica Villanueva & Maria Avitia
August 18, 2026
Today we are celebrating Monica Villanueva and Maria Avitia for being incredibly reliable workers who have been Parking Concepts team members for many years. So reliable, in fact, that The City of Norwalk has spoken very highly of both employees multiple times while expressing great satisfaction with the quality of their service and performance. PCI is proud to have them on our team representing our firm and our clients. Their professionalism, dedication, and positive attitude make them valuable members of… Continue reading →
Michael Rankin Recognized at Ontario International Airport
August 11, 2026
Knowing the ins and outs of the airport comes with the job for Rankin. At some point every shift, someone hops on his bus with a question that has nothing to do with the route. Usually it’s, ”Which airline is in which terminal?” Rankin spent 30 years as a tour bus driver before joining ONT, and he says great customer service comes first, no matter the route. "Talking to people is the best. It's fun," he said with a warm… Continue reading →
PCI’s Rafael Abanilla Wins Operations Leader of the Year Award!
August 10, 2026
Congratulations to our very own Rafael Abanilla for winning the Operations Leader of the Year Award presented by Parker Technology! The award is given to the operations leader who consistently demonstrates excellence in execution, collaboration, and leadership. Rafael’s achievement means he is one of the top difference makers in the parking industry today and reflects how PCI embraces our unmatched customer experience as one of our key competitive advantages. Learn more about our award winning services: https://parkingconcepts.com/services/ [video width="1200" height="1200"… Continue reading →