Posts about Leadership

We are proud to recognize Alice Lombardi as a PCI Rockstar AND our Employee of the Quarter. Alice is the absolute definition of a model employee who consistently sets a high standard for our entire team. Alice has been doing an outstanding job driving for PCI in Lakeport, CA since 2019. Such a great job, in fact, that a rider contacted us to say: “She is *by far* my favorite bus driver. Not just in Lakeport, but from all over… Continue reading →

We had a fantastic time in the 414 while getting the 411! Parking Concepts was at the International Parking & Mobility Institute (IPMI) Conference & Expo in Milwaukee, Wisconsin to exchange ideas and stay ahead of the many emerging technologies and approaches that will shape the future of parking and mobility. Take a look! [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/06/30151909/MILWAUKEE-IPMI-Conference-2026-v2.mp4"][/video]

Congratulations to Kaalon Williams for being selected as PCI's Municipal Services Employee of The Year! The talent, the drive, the right attitude: Kaalon brings it all. We're so lucky to have her on our team! Here's what her manager, Lonnie Zingula, had to say about her: “Now in her third year as a Parking Enforcement Officer, Kaalon has shown great growth and plays a key role in training new team members. She is my most productive officer and a valuable… Continue reading →

Salbador Hernandez is a reliable Rockstar employee in Riverside, CA who REALLY knows how to step up and handle tough situations. Working nights in the 59th largest city in the country means Salbador regularly faces high-pressure situations, and he handles them with remarkable composure. His calm, quick thinking recently allowed him to de-escalate more than one tense situation, prevent criminal activity, and keep our guests safe. Salbador handles a wide variety of essential duties, making him a key part of… Continue reading →

Erwin joined PCI as an attendant at LA Times Garage back in 2016, and from day one he gave everything to ensure our customers received the best service. His dedication paid off quickly, and within a year he was promoted to Office Manager. Erwin has poured his heart into delivering outstanding customer service and because of this, he has earned the respect of everyone at PCI. Whether he’s working with monthly regulars or first-time visitors, every customer gets Erwin's very… Continue reading →

Parking Concepts is proud to recognize Fernando Beltran for his consistent and reliable hard work over the years and his recent handling of an incident at Garage 7 in Riverside, California. When a parking guest decided to break the arm of an exit gate instead of paying for parking, Fernando was able to obtain the vehicle and individual’s information so that they will be held responsible for the repairs. It’s not easy handling tough situations like this, but Fernando carried… Continue reading →

We are proud to recognize Erwin for his outstanding dedication at the 213 Spring Garage. Since the start of our Weekly Safety Observation program, he hasn't missed a single week, consistently submitting some of the best reports from the field, complete with detailed coverage areas and photos that reflect his genuine commitment to his location and his coworkers' safety. Erwin’s facility inspections and safe work habit observations are truly outstanding, and they make a real difference in our safety efforts.… Continue reading →

Parking Concepts Inc. (PCI) is proud to welcome Nicolle Judge as Director of Customer Experience. Nicolle brings nearly four decades of leadership and operational experience in the parking and mobility industry, with a career spanning airport parking, technology platforms, and industry advocacy. She is known for her ability to bridge operational excellence with innovation while fostering collaboration across both the public and private sectors. A Familiar Face Nicolle is widely recognized across the industry for her leadership with the National… Continue reading →

How many people do you know that can speak FOUR languages? We're thrilled to welcome the very motivated and talented Shoaib Umar to team PCI, where he will be serving the Los Angeles area. Big things ahead! Shoaib brings a decade of industry experience overseeing large-scale operations with a focus on P&L performance, client strategy, and introducing technology solutions that deliver real results. Fluent in four languages and completing a B.A. in Computer Science, he brings a unique combination of… Continue reading →

Anthony is a team member who makes everything run better. He brings real dedication to his work each day, not just in getting things done, but in how he shows up: prepared, professional, and consistently focused on doing right by the customer. His positive attitude lifts the people around him and makes the workplace better for everyone. Anthony sets a high standard and does it in a way that inspires. He is a genuinely valuable part of Parking Concepts, and… Continue reading →