We're proud to announce that Astrid Vera is a PCI Rockstar and Transportation Concepts’ Employee of the Quarter! Astrid always brings a great work ethic and positive spirit to our Lakeport satellite site every day. Her dedication behind the wheel helps the whole team succeed. In addition to Astrid’s regular routes, she serves as a Behind-the-Wheel Trainer. She helps new drivers feel confident under her patient and kind guidance. Riders frequently thank Astrid for her warm, professional service. She's incredibly… Continue reading →
Posts about Leadership
Astrid Vera: Transportation Concepts Employee of The Quarter & PCI Rockstar!
October 9, 2026
Nicolle Judge Wins NPA 2026 Women In Parking Impact Award!
September 16, 2026
Congratulations to PCI's Director of Customer Experience, Nicolle Judge, on winning the NPA 2026 Women In Parking Impact Award! This prestigious industry award recognizes the parking professional most dedicated to advancing women in leadership, fostering inclusion organization-wide, and demonstrating commitment to diversity and employee development. Way to go, Nicolle! We’re proud to have you on our team. [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/09/16085311/Nicolle-Judge-Wins-NPA-Impact-Award-1.mp4"][/video]
Today We Recognize Mark Ben Salah as a PCI Rockstar!
September 9, 2026
Today we recognize Mark Ben Salah for his consistent professionalism, positive attitude, intuitive collaboration, dedication, and overall drive for tackling hard work. Mark has proven to be a reliable, proactive team player who supports both PCI colleagues and the on-site client, strengthening communication, trust, and overall operational flow. Since Mark assumed responsibility for the Arrive Hollywood location, he has significantly improved operational standards and daily execution. His leadership has fostered a more organized and efficient work environment, with a continuous… Continue reading →
Parking Concepts’ Founder & CEO Featured in Parking Today!
September 1, 2026
Parking Concepts’ Founder & CEO, Gill Barnett, is featured in Parking Today! Read the article here: https://parkingtoday.com/issues/ [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/09/01144547/Gill-FEATURED-Parking-Today.mp4"][/video]
Carlos Romero is a PCI Rockstar!
August 26, 2026
Join us in celebrating PCI Rockstar Carlos Romero for his exceptional service and dedication to our clients and their guests. Thank you, Carlos! Carlos Romero is a phenomenal valet attendant at The Mart in San Francisco. He was recently complimented by a guest for being “a wonderful attendant who is extremely helpful with parking, giving directions, and answering local questions. The guest added, “Carlos really goes above and beyond to assist, and it is so appreciated. It’s nice to know… Continue reading →
PCI Rockstars: Monica Villanueva & Maria Avitia
August 18, 2026
Today we are celebrating Monica Villanueva and Maria Avitia for being incredibly reliable workers who have been Parking Concepts team members for many years. So reliable, in fact, that The City of Norwalk has spoken very highly of both employees multiple times while expressing great satisfaction with the quality of their service and performance. PCI is proud to have them on our team representing our firm and our clients. Their professionalism, dedication, and positive attitude make them valuable members of… Continue reading →
Michael Rankin Recognized at Ontario International Airport
August 11, 2026
Knowing the ins and outs of the airport comes with the job for Rankin. At some point every shift, someone hops on his bus with a question that has nothing to do with the route. Usually it’s, ”Which airline is in which terminal?” Rankin spent 30 years as a tour bus driver before joining ONT, and he says great customer service comes first, no matter the route. "Talking to people is the best. It's fun," he said with a warm… Continue reading →
Alice Lombardi: Employee of The Quarter & PCI Rockstar
July 14, 2026
We are proud to recognize Alice Lombardi as a PCI Rockstar AND our Employee of the Quarter. Alice is the absolute definition of a model employee who consistently sets a high standard for our entire team. Alice has been doing an outstanding job driving for PCI in Lakeport, CA since 2019. Such a great job, in fact, that a rider contacted us to say: “She is *by far* my favorite bus driver. Not just in Lakeport, but from all over… Continue reading →
PCI Had a Great Time at The IPMI Conference & Expo in Milwaukee!
June 23, 2026
We had a fantastic time in the 414 while getting the 411! Parking Concepts was at the International Parking & Mobility Institute (IPMI) Conference & Expo in Milwaukee, Wisconsin to exchange ideas and stay ahead of the many emerging technologies and approaches that will shape the future of parking and mobility. Take a look! [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/06/30151909/MILWAUKEE-IPMI-Conference-2026-v2.mp4"][/video]
Kaalon Williams is PCI Municipal Services Employee of The Year!
May 5, 2026
Congratulations to Kaalon Williams for being selected as PCI's Municipal Services Employee of The Year! The talent, the drive, the right attitude: Kaalon brings it all. We're so lucky to have her on our team! Here's what her manager, Lonnie Zingula, had to say about her: “Now in her third year as a Parking Enforcement Officer, Kaalon has shown great growth and plays a key role in training new team members. She is my most productive officer and a valuable… Continue reading →