PCI team members Susana Polanco, Jorge Cruz, and Nicholas Barrientos recently showed incredible awareness and quick thinking! The trio noticed a parked vehicle with visible flames coming from the engine compartment and took the correct steps to resolve the situation. Without hesitation, the team grabbed two extinguishers and quickly worked to put out the fire. The site supervisor immediately contacted the Fire Department as well. Upon arrival, they opened the hood to ensure there were no remaining flames. Thanks to… Continue reading →
Posts about Safety
Quick Thinking, Fast Action: PCI Team Stops Car Fire Before It Spreads!
September 18, 2026
Alice Lombardi: Employee of The Quarter & PCI Rockstar
July 14, 2026
We are proud to recognize Alice Lombardi as a PCI Rockstar AND our Employee of the Quarter. Alice is the absolute definition of a model employee who consistently sets a high standard for our entire team. Alice has been doing an outstanding job driving for PCI in Lakeport, CA since 2019. Such a great job, in fact, that a rider contacted us to say: “She is *by far* my favorite bus driver. Not just in Lakeport, but from all over… Continue reading →
PCI Rockstar: Erwin Andaya
March 24, 2026
We are proud to recognize Erwin for his outstanding dedication at the 213 Spring Garage. Since the start of our Weekly Safety Observation program, he hasn't missed a single week, consistently submitting some of the best reports from the field, complete with detailed coverage areas and photos that reflect his genuine commitment to his location and his coworkers' safety. Erwin’s facility inspections and safe work habit observations are truly outstanding, and they make a real difference in our safety efforts.… Continue reading →
PCI Rockstar: Melissa Ambriz
March 5, 2026
Shoutout to Melissa Ambriz! One of PCI's newest team members and she's already making a big impact! Melissa leads our Safety Newsletter, serves on the Safety Coordinator Team, and supervises our Courthouse Garage. She's not just overseeing multiple aspects of our operation... she's absolutely OWNING every single one! Welcome to Parking Concepts, Melissa. Thank you for your superb work! [video width="1080" height="1080" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/03/19152603/Melissa-Ambriz-Rockstar-v2.mp4"][/video]
The Ambassador Effect: How PCI is Turning Parking Staff into Community Champions
July 1, 2025
In the realm of urban mobility, parking facilities often serve as the first point of contact between visitors and their destinations. Recognizing this pivotal role, Parking Concepts Inc. (PCI) has reimagined the traditional parking attendant's position, transforming it into that of a local ambassador. This strategic shift not only enhances the customer experience but also fosters a sense of community and safety. Elevating the Role of Parking Staff Traditionally, parking attendants have been perceived as mere fee collectors or enforcers… Continue reading →
Parking Concepts, Inc. is Leading the Industry in Workplace Safety!
August 16, 2023
At Parking Concepts, Inc. (PCI), safety is our number one concern! We strongly believe that delivering an exceptional visitor experience goes hand-in-hand with providing a safe and comfortable environment for everyone. PCI takes pride in being the industry leader in workplace safety. In this article, we will explain our Target Zero program that drives our commitment to maintaining a safety-first culture. Target Zero: Our Pledge to Safety The Target Zero program is the cornerstone of our safety initiatives. Our goal… Continue reading →
How to Lower Crime & Give Guests Peace of Mind With a Parking Security Team
January 27, 2023
According to the National Institute of Justice (NIJ), parking facilities are one of the most common places for crimes to take place, with over 7% of violent crimes occurring in these locations. Issues ranging from break-ins and vandalism to vehicle theft, hit-and-runs, and muggings all take place far too frequently when the proper security isn’t in place. The side effects of crimes can be felt quickly as guests will take their business to locations where they will feel safer. Parking… Continue reading →
5 Key Steps To An Effective Risk Management Program For Parking Operations
August 19, 2022
An occupational health and safety plan that is integrated with business operations can reduce the risks of on-premises injuries and worker illnesses. Many parking industry companies treat the costs of injuries and illnesses as part of doing business, even as these costs have grown significantly in recent years. An employee health and safety plan that is fully integrated into business operations can reduce these risks and associated costs. In 2017, Parking Concepts, Inc. (PCI) implemented such a plan, which led… Continue reading →