We’re excited to announce that Lake Transit Authority has been officially nominated for “Best of Lake & Mendocino” in the Customer Service category! This nomination shows the impact we are making locally with the community. Supporters have taken the time to nominate us independently, as the public submits their favorite local businesses to recognize. Way to go team! [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/08/28091024/Lake-Transit-Authority-Nominated-Award-Post-1.mp4"][/video]
Posts about Company Culture
Lake Transit Authority Nominated for “Best of Lake & Mendocino”
August 28, 2026
Carlos Romero is a PCI Rockstar!
August 26, 2026
Join us in celebrating PCI Rockstar Carlos Romero for his exceptional service and dedication to our clients and their guests. Thank you, Carlos! Carlos Romero is a phenomenal valet attendant at The Mart in San Francisco. He was recently complimented by a guest for being “a wonderful attendant who is extremely helpful with parking, giving directions, and answering local questions. The guest added, “Carlos really goes above and beyond to assist, and it is so appreciated. It’s nice to know… Continue reading →
PCI Rockstars: Monica Villanueva & Maria Avitia
August 18, 2026
Today we are celebrating Monica Villanueva and Maria Avitia for being incredibly reliable workers who have been Parking Concepts team members for many years. So reliable, in fact, that The City of Norwalk has spoken very highly of both employees multiple times while expressing great satisfaction with the quality of their service and performance. PCI is proud to have them on our team representing our firm and our clients. Their professionalism, dedication, and positive attitude make them valuable members of… Continue reading →
Michael Rankin Recognized at Ontario International Airport
August 11, 2026
Knowing the ins and outs of the airport comes with the job for Rankin. At some point every shift, someone hops on his bus with a question that has nothing to do with the route. Usually it’s, ”Which airline is in which terminal?” Rankin spent 30 years as a tour bus driver before joining ONT, and he says great customer service comes first, no matter the route. "Talking to people is the best. It's fun," he said with a warm… Continue reading →
PCI’s Rafael Abanilla Wins Operations Leader of the Year Award!
August 10, 2026
Congratulations to our very own Rafael Abanilla for winning the Operations Leader of the Year Award presented by Parker Technology! The award is given to the operations leader who consistently demonstrates excellence in execution, collaboration, and leadership. Rafael’s achievement means he is one of the top difference makers in the parking industry today and reflects how PCI embraces our unmatched customer experience as one of our key competitive advantages. Learn more about our award winning services: https://parkingconcepts.com/services/ [video width="1200" height="1200"… Continue reading →
Alice Lombardi: Employee of The Quarter & PCI Rockstar
July 14, 2026
We are proud to recognize Alice Lombardi as a PCI Rockstar AND our Employee of the Quarter. Alice is the absolute definition of a model employee who consistently sets a high standard for our entire team. Alice has been doing an outstanding job driving for PCI in Lakeport, CA since 2019. Such a great job, in fact, that a rider contacted us to say: “She is *by far* my favorite bus driver. Not just in Lakeport, but from all over… Continue reading →
PCI Had a Great Time at The IPMI Conference & Expo in Milwaukee!
June 23, 2026
We had a fantastic time in the 414 while getting the 411! Parking Concepts was at the International Parking & Mobility Institute (IPMI) Conference & Expo in Milwaukee, Wisconsin to exchange ideas and stay ahead of the many emerging technologies and approaches that will shape the future of parking and mobility. Take a look! [video width="1200" height="1200" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/06/30151909/MILWAUKEE-IPMI-Conference-2026-v2.mp4"][/video]
Kaalon Williams is PCI Municipal Services Employee of The Year!
May 5, 2026
Congratulations to Kaalon Williams for being selected as PCI's Municipal Services Employee of The Year! The talent, the drive, the right attitude: Kaalon brings it all. We're so lucky to have her on our team! Here's what her manager, Lonnie Zingula, had to say about her: “Now in her third year as a Parking Enforcement Officer, Kaalon has shown great growth and plays a key role in training new team members. She is my most productive officer and a valuable… Continue reading →
Salbador Hernandez: PCI Rockstar
April 23, 2026
Salbador Hernandez is a reliable Rockstar employee in Riverside, CA who REALLY knows how to step up and handle tough situations. Working nights in the 59th largest city in the country means Salbador regularly faces high-pressure situations, and he handles them with remarkable composure. His calm, quick thinking recently allowed him to de-escalate more than one tense situation, prevent criminal activity, and keep our guests safe. Salbador handles a wide variety of essential duties, making him a key part of… Continue reading →
10 Year PCI Anniversary: Erwin Andaya
April 14, 2026
Erwin joined PCI as an attendant at LA Times Garage back in 2016, and from day one he gave everything to ensure our customers received the best service. His dedication paid off quickly, and within a year he was promoted to Office Manager. Erwin has poured his heart into delivering outstanding customer service and because of this, he has earned the respect of everyone at PCI. Whether he’s working with monthly regulars or first-time visitors, every customer gets Erwin's very… Continue reading →