They have done an outstanding job for us, have continually exceeded the budgeted profits and I recommend them unequivocally. From top to bottom the owner and employees are knowledgeable, honest and have the highest integrity.
Parking Concepts has been a valued and trusted partner for the Ontario International Airport since April of 2007. To say that PCI has been a great partner would be a vast understatement.
The professionals with PCI have been able to maintain high customer satisfaction scores, proving themselves time and time again to be flexible and creative...
While dealing with PCI, we have found that they provide an excellent parking management service and value their parking patrons. PCI has shown us honesty, dedication, commitment, and creativity and responsibility.
In my time with the City, I have found PCI to be responsive, and to be very knowledgeable about our garage operations. PCI has shown leadership, flexibility, and they bring industry knowledge that we consistently tap to improve the parking experience for our customers. I highly recommend them to you.
Their management of the parking facilities we oversee has made a significant improvement to operations, customer service and revenue generation. They have been a good and interactive partner in these operations, and have been strategic in our quest to raise the bar on all aspects of this service.
I'm so grateful that we have continued our parking partnership as PCI makes my life easier.
PCI has delivered operational improvements even through the turbulent environment over the last few years. PCI has provided more value to the operation and has assisted with turning Riverside's parking program around.
They have consistently provided quality service to the airport and our customers. They have proven themselves to a be a valuable business partner for our airport. They fulfill their contractual obligations in a timely and efficient manner while helping us to maximize revenue and customer service.