Posts about Company Culture

Gabriel Soto was selected as the Transportation Concepts Employee of The Month for February! ​ Mr. Soto is a model employee. He is very reliable, always on time, in uniform, with stellar attendance and the team has nothing but great things to say about him. We can’t think of anyone more deserving. Great job &​ congratulations, Gabriel! Please join us in thanking Gabriel for his consistently outstanding performance here at PCI! [video width="1080" height="1080" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/03/20144621/TC-Gabriel-Soto-Award-Post-1.mp4"][/video]

How many people do you know that can speak FOUR languages? We're thrilled to welcome the very motivated and talented Shoaib Umar to team PCI, where he will be serving the Los Angeles area. Big things ahead! Shoaib brings a decade of industry experience overseeing large-scale operations with a focus on P&L performance, client strategy, and introducing technology solutions that deliver real results. Fluent in four languages and completing a B.A. in Computer Science, he brings a unique combination of… Continue reading →

Anthony is a team member who makes everything run better. He brings real dedication to his work each day, not just in getting things done, but in how he shows up: prepared, professional, and consistently focused on doing right by the customer. His positive attitude lifts the people around him and makes the workplace better for everyone. Anthony sets a high standard and does it in a way that inspires. He is a genuinely valuable part of Parking Concepts, and… Continue reading →

Great service starts with great people! Ontario International Airport was excited to recognize Parking Concepts, Inc. shuttle drivers Diana Welch and Michael Rankin as the very first recipients of their Customer Service Spot Award! There are a lot of hardworking employees at the airport, but Diana and Michael truly stood out! PCI is proud of our continued partnership with Ontario Airport and the well-deserved recognition for Diana and Michael for delivering exceptional experiences to passengers! Way to go team!

On his VERY FIRST DAY with PCI, Jesse made an incredible impression. A tenant reached out to praise his excellent customer service and professionalism at the South Lot. Jesse embodies what great customer service looks like: welcoming, professional, and dedicated from day one. We're proud to have you on the team, Jesse! [video width="1080" height="1080" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/03/20151056/Jesse-Espinoza-Rockstar-3.mp4"][/video]

We're thrilled to welcome Paul Sian as our new VP of Administration & Chief Human Resources Officer! Paul has nearly 40 years of extensive parking industry experience focused on administration, human resources, and operations. He brings a proven track record of innovation and people-first leadership. We are confident that his expertise will guide us in continuing to build an inclusive, productive, and forward-thinking environment for all associates. We look forward to this exciting chapter of growth and success for PCI.… Continue reading →

Joseph was chosen for this honor because he consistently sets a high bar for workplace excellence. Whether it’s his stellar attendance record, his diligence in staying up to date with Paycom, or his exceptional customer service, Joseph’s commitment to his role is clear. He is always willing to jump in and help his teammates, making him a true asset to PCI. ​ Joseph was awarded a gift card & will have exclusive use of the Employee of the Quarter parking… Continue reading →

Celebrating Kirsty Garcia, whose professionalism, expertise, and willingness to help make her an invaluable part of our team. We're grateful to work alongside someone who brings such positive energy every day! [video width="1080" height="1080" mp4="https://d2syaugtnopsqd.cloudfront.net/wp-content/uploads/sites/12/2026/03/23103900/Kirsty-Garcia-PCI-ROCKSTAR-1.mp4"][/video]

In the realm of urban mobility, parking facilities often serve as the first point of contact between visitors and their destinations. Recognizing this pivotal role, Parking Concepts Inc. (PCI) has reimagined the traditional parking attendant's position, transforming it into that of a local ambassador. This strategic shift not only enhances the customer experience but also fosters a sense of community and safety. Elevating the Role of Parking Staff Traditionally, parking attendants have been perceived as mere fee collectors or enforcers… Continue reading →

Parking Concepts team member and Ontario International Airport shuttle driver, Diana Welch, recently received a letter thanking her for her hard work and dedication!: “My ride with Diana today 100% exemplified service. She was so genuinely service-oriented, kind and friendly. She got us all efficiently loaded up and explained how to stack our bags effectively - all to make sure our luggage was going to be safe and secure. Diana was truly a ray of sunshine this morning!” Thank you… Continue reading →