Parking Concepts, Inc. Employee Health and Safety Success Story Shared on the Global Stage

September 26, 2021

The world-class success of PCI’s employee health and safety [EHS] program implemented in 2017 was shared at the XXII World Congress on Safety and Health at the Workplace, hosted by Toronto Canada in September 20-23, 2021. The following year, the PCI EHS story was shared at the 33rd International Congress on Occupational Health, hosted by Melbourne and Rome in February 2022.

In 2017, Parking Concepts, Inc (PCI) implemented a corporate prevention plan to reduce injuries and illnesses by integrating employee health and safety (EHS) with business operations. By 2019 PCI had significantly reduced all key metrics. In 2020, COVID-19 brought challenges to their frontline essential workers. Ultimately PCI’S EHS plans proved powerful in effectively mitigating injury and illness across their 185 worksites, resulting in further reduction in injuries and illness, including:

  • Total Injuries 78%
  • Litigated Claims 89%
  • Direct Cost 81%

What made PCI so incredibly successful is a result of several key factors:

  • Leadership commitment to the risk reduction plan and their direct participation. Belief in the risk reduction plan that specifically targeted the corporate identified risks.
  • Focus on stellar and methodical execution of the strategic risk reduction plans. This is a critical component in any plan. Without focus even the best plans fail.
  • Innovative communications and technology was utilized. With a network of sites across the country the continued direct communication with employees PCI increased employee confidence and trust. The communication model is one of the key components to an early and sustainable risk reduction model.

Ultimately, the power of leadership commitment, execution of methods, use of technology and innovative communication strategies proved successful before and during a global pandemic. PCI, poised to seamlessly respond to the pandemic, while continuing to reduce all injuries and risks demonstrates the sustainability of their EHS model. The risk reduction process at PCI has been woven into their business operations, making EHS an essential pillar of their daily operations.